Service

Support for the return of goods to be repaired

This form does not replace the document of transport which must follow the goods.

Customer

TRANSPORT (Transport is always at customer’s charge, apart from when otherwise agreed)

GOODS TO BE SENT

Description of the DAMAGE

REQUEST FOR QUOTATION

  • YES: ELCA, after verifying the damage, will send a quotation. If the quotation is not accepted within 20 days from the date of sending, the goods will be sent back to customer and Elca will debit Euro 35,00 to customer for the managing operations.
  • NO: ELCA will proceed with repair, with possible quotation and with shipment.

REQUEST FOR WARRANTY